Term Conditions Page

TERMS & CONDITIONS

Return Policy

• Call us to arrange for any returns at TEL: 02-851-89930 or email customer service at melonetshoppinas@gmail.com
• Provide proof of purchase (order invoice number and receipt).
• Special ordered parts are not eligible for return.
• Parts must be resalable and in the original packaging.
• We cannot take back used parts.
• Electrical parts are not returnable.
• We reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Return request need to be within 7 days of receipt.
• Body parts cannot be canceled or returned once placed on order.
• The customer will bear the return shipping fee.

Shipping Policy

• In-stock orders will ship within 12 hours.
• Orders placed during weekends and public holidays will ship within the next business day.
• Any orders place after 5pm local time (PH) will be processed the following day.
• If parts are not in stock and require to be ordered from the manufacturer, it may take 5 to 7 working days to arrive to our warehouse and will be promptly shipped to you.
• Melo Auto Parts is not responsible for items damaged or lost in transit.

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• We cannot guarantee the shipping time for oversize order shipping.
• In the event of backorders or discontinued parts, our team will assist to source them as quickly as possible. If we are unable to source it, a refund will be given.
• Buyers shoulder the Shipping Fee,  or pickup at our Store